At DISCIPLAI LTD., accessible from https://disciplai.com/, protecting your privacy and personal information is a priority. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and communications.

DISCIPLAI LTD. provides marketing and automation services designed to help home improvement contractors generate and manage estimate requests from potential customers.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

DISCIPLAI LTD. may collect the following types of information:

Personal Information

When you interact with our website, forms, or services, we may collect information including:

Name

Email address

Phone number

Business name

Appointment details

Service request information

Communication preferences

Communication Data

When you interact with us via SMS, email, phone calls, or online forms, we may collect:

Message content

Communication timestamps

Customer support inquiries

Appointment confirmations or requests

Technical Information

We may collect technical information such as:

IP address

Browser type

Device information

Website usage activity

Cookies or tracking identifiers

How We Collect Information

We collect information in the following ways:

When you fill out forms on our website

When you request an estimate or appointment

When you communicate with us via SMS, email, or phone

When you interact with advertisements

When you browse our website

When you engage with automated assistants or chat systems

Information may also be collected through cookies, analytics tools, and advertising pixels.

How We Use Information

DISCIPLAI LTD. uses collected information to:

Respond to inquiries and estimate requests

Schedule and manage appointments

Provide marketing and automation services to contractors

Send service notifications and reminders

Deliver customer support

Improve website functionality and user experience

Monitor marketing campaign performance

Communicate service updates and relevant information

Customer information is used strictly for legitimate business operations and service delivery.

DISCIPLAI LTD. does not sell, rent, or distribute personal information for marketing purposes.

SMS & Communications

DISCIPLAI LTD. may communicate with users via SMS, email, or phone to provide service updates, appointment confirmations, estimate coordination, and customer support.

SMS Opt-In

Users may opt in to receive SMS messages by:

Submitting a form on our website

Requesting information or an estimate

Scheduling an appointment

Providing consent during a communication with our team

Message Types

Messages may include:

Appointment confirmations and reminders

Estimate coordination

Service notifications

Customer support messages

Follow-ups regarding requested services

Message Frequency

Message frequency may vary depending on the interaction and services requested.

Fees

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You can opt out of SMS messages at any time by replying:

STOP

After sending STOP, you will receive confirmation of your opt-out and will no longer receive SMS messages.

Help Instructions

For help, reply:

HELP

Or contact us directly at:

[email protected]

Consent Condition

SMS consent is not a condition of purchase.

Protection of SMS Consent

DISCIPLAI LTD. does not share SMS consent with third parties or affiliates for marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary to deliver SMS communications.

Data Sharing Policy

DISCIPLAI LTD. maintains strict data protection standards.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties except for aggregators and providers of the Text Message services.

Customer personal information and lead data collected through our website or communications is never sold, rented, or distributed for promotional use.

Cookies & Tracking Technologies

DISCIPLAI LTD. may use cookies, analytics tools, and advertising pixels to:

Analyze website traffic

Measure advertising performance

Improve website functionality

Understand user engagement

These technologies may collect anonymous browsing data such as page visits, time spent on pages, and general geographic region.

Users may disable cookies through their browser settings.

Data Security Practices

DISCIPLAI LTD. implements reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, or alteration.

These measures include:

Secure hosting environments

Encrypted data transmission where applicable

Restricted access to customer data

Secure communication systems

While we strive to protect your information, no online system can guarantee absolute security.

Data Retention

DISCIPLAI LTD. retains personal information only as long as necessary to:

Provide services

Maintain communication records

Meet legal obligations

Resolve disputes

Enforce agreements

When information is no longer required, it is securely removed or anonymized.

Third-Party Services

DISCIPLAI LTD. uses trusted technology platforms to operate its services.

Our primary platform provider is GoHighLevel, which functions as a data processor and infrastructure provider for:

Customer relationship management

Contact database storage

Form submissions

SMS communications

Email communications

Appointment scheduling

Automation workflows

Conversation tracking

These systems securely store contact information, form submissions, and communication records necessary for service operation.

Third-party services process data only to support DISCIPLAI LTD.’s operations and service delivery.

Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including:

Requesting access to the information we hold about you

Requesting corrections to inaccurate information

Requesting deletion of personal data where permitted

Opting out of communications

Requests may be submitted by contacting us using the details provided below.

Opt-Out Instructions

You may opt out of communications at any time.

SMS messages can be stopped by replying:

STOP

Email communications may include an unsubscribe option.

You may also request removal from communications by contacting us directly.

Children’s Information

DISCIPLAI LTD. does not knowingly collect personal information from individuals under the age of 13.

If we become aware that personal information from a child has been submitted to our website, we will promptly remove that information.

Changes to This Policy

DISCIPLAI LTD. may update this Privacy Policy from time to time to reflect legal, operational, or service changes.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after updates constitutes acceptance of the revised policy.

Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

DISCIPLAI LTD.
Hemel Hempstead, United Kingdom

Email: [email protected]
Phone: +44 7923 421063
Website: https://disciplai.com/